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Service
Performance analytics
Install useful measurement to steer execution and improve the system.
Objective
Measure what helps action, not only what is easy to display.
Analytics only matter if they help arbitrate, correct, or accelerate. Otherwise they add a reporting layer without real impact.
Scope
Analytics building blocks
Metrics design
Define the right indicators according to the value-creation logic.
Decision support
Link data to management decisions and trade-offs.
Continuous improvement
Instrument the system so it can learn and correct faster.
Good measurement reduces uncertainty.
It helps steer the system rather than merely comment on it.